End-point assessment organisation
iCQ
iCQ is 1 of 22 end-point assessment organisations for Customer service specialist (level 3).
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Customer service specialist (level 3)
Available to assess now
Standard version details
| Version | Effective from | Effective to |
|---|---|---|
| 1.1 | 12 February 2024 | |
| 1.0 | 28 April 2020 |
- Contact name
- Paul Paice
- Website
- https://icanqualify.net/
- Telephone
- 0207 849 3370
- Address
-
4th Floor
Salt Quay House
Sutton Harbour
Plymouth
PL4 0HP
Apprenticeship training courses
| Standard | Version |
|---|---|
| Adult care worker (level 2) | 1.0, 1.1, 1.2 |
| Assessor coach (level 4) | 1.0 |
| Business administrator (level 3) | 1.0 |
| Children, young people and families manager (level 5) | 1.0 |
| Children, young people and families practitioner (level 4) | 1.0 |
| Commis chef (level 2) | 1.0, 1.1, 1.2, 1.3 |
| Customer service practitioner (level 2) | 1.0, 1.1 |
| Customer service specialist (level 3) | 1.0, 1.1 |
| Early years educator (level 3) | 1.0, 1.1, 1.2 |
| Early years lead practitioner (level 5) | 1.0 |
| Early years practitioner (level 2) | 1.0 |
| Employability practitioner (level 4) | 1.0 |
| Facilities management supervisor (level 3) | 1.0, 1.1 |
| Facilities manager (level 4) | 1.0 |
| Facilities services operative (level 2) | 1.0 |
| Hospitality manager (level 4) | 1.0 |
| Hospitality supervisor (level 3) | 1.0, 1.1 |
| Hospitality team member (level 2) | 1.0, 1.1 |
| Lead adult care worker (level 3) | 1.0, 1.1, 1.2 |
| Lead practitioner in adult care (level 4) | 1.0, 1.1 |
| Leader in adult care (level 5) | 1.0 |
| Learning and development consultant business partner (level 5) | 1.0 |
| Learning and development practitioner (level 3) | 1.0 |
| Learning and skills teacher (level 5) | 1.0, 1.1, 1.2 |
| Learning mentor (level 3) | 1.0 |
| Operations or departmental manager (level 5) | 1.0, 1.1, 1.2 |
| Production chef (level 2) | 1.0, 1.1 |
| Retail manager (level 4) | 1.0, 1.1, 1.2 |
| Retail team leader (level 3) | 1.0, 1.1, 1.2 |
| Retailer (level 2) | 1.0, 1.1, 1.2 |
| Senior production chef (level 3) | 1.0, 1.1, 1.2, 1.3, 1.4 |
| Supply chain warehouse operative (level 2) | 1.0, 1.1 |
| Teaching assistant (level 3) | 1.0, 1.1 |
| Team leader or supervisor (level 3) | 1.0, 1.1, 1.2 |
| Transport and warehouse operations supervisor (level 3) | 1.0, 1.1 |
| Travel consultant (level 3) | 1.0, 1.1 |