End-point assessment organisation

Active IQ

Active IQ is 1 of 22 end-point assessment organisations for Customer service specialist (level 3).

View the other end-point assessment organisations

Customer service specialist (level 3)
Available to assess now

Standard version details

Version Effective from Effective to
1.1 12 February 2024
1.0 30 March 2021
Contact name
Julie Golding
Telephone
01480 467950
Address
Q6
Quorum Business Park, Benton Lane
Newcastle Upon Tyne
NE12 8BT

Apprenticeship training courses

Standard Version
Assessor coach (level 4) 1.0
Business administrator (level 3) 1.0
Community activator coach (level 2) 1.0, 1.1, 1.2
Community sport and health officer (level 3) 1.0, 1.1, 1.2
Customer service practitioner (level 2) 1.0, 1.1
Customer service specialist (level 3) 1.0, 1.1
Early years educator (level 3) 1.0, 1.1, 1.2
Early years lead practitioner (level 5) 1.0
Early years practitioner (level 2) 1.0
Facilities management supervisor (level 3) 1.0, 1.1
Facilities manager (level 4) 1.0
Facilities services operative (level 2) 1.0
Learning and skills assessor (level 3) 1.0, 1.1
Leisure duty manager (level 3) 1.0, 1.1
Leisure team member (level 2) 1.0, 1.1
Operations or departmental manager (level 5) 1.2
Outdoor activity instructor (level 3) 1.0
Passenger transport operations manager (level 4) 1.0
Passenger transport operative (level 2) 1.0, 1.1
Personal trainer (level 3) 1.0, 1.1
Sports coach (level 4) 1.0, 1.1, 1.2
Teaching assistant (level 3) 1.0, 1.1
Team leader or supervisor (level 3) 1.0, 1.1, 1.2