End-point assessment organisation

South West Councils

South West Councils is 1 of 22 end-point assessment organisations for Customer service specialist (level 3).

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Customer service specialist (level 3)
Available to assess now

Standard version details

Version Effective from Effective to
1.0 01 January 2022
Contact name
Fay Edwards
Telephone
01823 270101
Address
Dennett House
11 Middle Street
Taunton
Somerset
TA1 1SH

Apprenticeship training courses

Standard Version
Assessor coach (level 4) 1.0
Business administrator (level 3) 1.0
Coaching professional (level 5) 1.0
Customer service practitioner (level 2) 1.1
Customer service specialist (level 3) 1.0
HR support (level 3) 1.0, 1.1
Learning and development consultant business partner (level 5) 1.0
Learning and development practitioner (level 3) 1.0
Learning and skills assessor (level 3) 1.1
Learning and skills mentor (level 4) 1.0, 1.1
Learning mentor (level 3) 1.0
Operations or departmental manager (level 5) 1.0, 1.1, 1.2
People professional (level 5) 1.0, 1.1, 1.2, 1.3
Regulatory compliance officer (level 4) 1.0
Revenues and welfare benefits practitioner (level 4) 1.0
Senior leader (level 7) 1.2
Teaching assistant (level 3) 1.0, 1.1
Team leader or supervisor (level 3) 1.0, 1.1, 1.2