End-point assessment organisation

Advance EPA

Advance EPA is 1 of 31 end-point assessment organisations for Customer service practitioner (level 2).

View the other end-point assessment organisations

Customer service practitioner (level 2)
Available to assess from 01 January 2026

Standard version details

Version Effective from Effective to
1.1 01 January 2026
1.0 01 January 2026
Contact name
Nikki Juffs
Address
16 Shaftesbury Avenue
Long Eaton
Nottingham
NG10 3FG

Apprenticeship training courses

Standard Version
Adult care worker (level 2) 1.1, 1.2, 1.3
Associate project manager (level 4) 1.2, 1.3, 1.4
Business administrator (level 3) 1.0
Coaching professional (level 5) 1.0
Customer service practitioner (level 2) 1.0, 1.1
Customer service specialist (level 3) 1.2, 1.3
Health and social care foundation apprenticeship (level 2) 1.0
Lead adult care worker (level 3) 1.1, 1.2
Lead practitioner in adult care (level 4) 1.0, 1.1
Leader in adult care (level 5) 1.0, 1.1
Operations manager (level 5) 1.1, 1.2, 1.3, 1.4
Safeguarding support officer (level 3) 1.0
Team leader (level 3) 1.1, 1.2, 1.3, 1.4